Medex 24 Ltd

Medex 24 Ltd is a home care agency based in Ilford, in the Redbridge council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Ilford office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment. It is run by Medex 24. The agency has been registered since December 2022.

Medex 24 Ltd has not yet received a CQC rating. This is normal for a newly registered agency; the CQC usually inspects within its first year or so.

Medex 24 Ltd has not published its rates and we are still collecting figures for Redbridge. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 122 registered home care agencies in Redbridge. Others working the same area include Apical Care Agency Ltd, Pacific Care Solutions Limited and Secure Care London Ltd. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.