Master Quality Health Care Services

Master Quality Health Care Services is a home care agency based in St Helens, in the St. Helens council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 16 miles of its St Helens office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. It is part of Master Quality Healthcare Services, which has 2 branches in England. The agency has been registered since July 2021.

At its latest inspection, published June 2023, the CQC rated Master Quality Health Care Services Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Master Quality Health Care Services has not published its rates and we are still collecting figures for St. Helens. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 39 registered home care agencies in St. Helens. Others working the same area include Rainbow Care Solutions (Merseyside), Winspear Garth Senior Care Ltd and Red Robin Homecare Ltd. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.