Maple West

Maple West is a home care agency based in Stoke-on-Trent, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Stoke-on-Trent office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. It is part of Key 2 Care, which has 12 branches in England. The agency has been registered since May 2021.

At its latest inspection, published September 2019, the CQC rated Maple West Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Maple West has not published its rates and has not yet told us what they are. Home care agencies in Stoke-on-Trent with a rate on record typically charge about £28.50 an hour, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

There are 74 registered home care agencies in Stoke-on-Trent. Others working the same area include The Care Company - Stoke Branch, Camoys Court and Key 2 Care Stoke, 3 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.