Maple West

Maple West is a home care agency based in Stoke-on-Trent, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Stoke-on-Trent office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. It is part of Key 2 Care, which has 12 branches in England. The agency has been registered since May 2021.

At its latest inspection, published September 2019, the CQC rated Maple West Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Maple West has not published its rates and we are still collecting figures for Stoke-on-Trent. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 74 registered home care agencies in Stoke-on-Trent. Others working the same area include Independent Support, The Care Company - Stoke Branch and Stoke on Trent. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.