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CQC: Good

Loyalty Care Ltd

Office: Unit 46, 203-205 The Vale Business Centre, London, W3 7QS

Most likely works within about 6 miles of its London office, which is our estimate rather than something the agency has told us.

Home care agency · Loyalty Care

Photo from Loyalty Care Ltd
From the agency's website
Hourly rate
£25
an hour, reported by the agency, September 2026
Live-in care
£1,430
a week, September 2026
CQC rating
Good
September 2022
Family reviews
None yet
be the first

Compare with a carer you choose through PrimeCarers

Loyalty Care Ltd's reported rate
£25an hour

About £350 a week for two one-hour visits a day

Live-in care £1,430 a week

PrimeCarersA self-employed carer you choose
£18 to £25an hour

Typically £20, about £280 a week for the same visits

Your own carer could cost about £70 a week less, £3,640 over a year

Live-in care near Ealing typically £1,110 a week.

See carers near Ealing
100+ live-in carers on PrimeCarers within about an hour of Ealing

PrimeCarers runs this site. Carers on it are self-employed and set their own rates. Every carer has had an enhanced DBS check within the last 2 years, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them.

About Loyalty Care Ltd

Loyalty Care Ltd is a home care agency based in London, in the Ealing council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its London office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. Its website lists hourly visits, live-in care, end of life care and companionship without personal care. It is run by Loyalty Care. The agency has been registered since May 2021.

At its latest inspection, published September 2022, the CQC rated Loyalty Care Ltd Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Loyalty Care Ltd has told us it charges £25 an hour for hourly visits, a figure reported to us by the agency, so treat it as a guide rather than a quote, in September 2026. Two visits a day of an hour each comes to about £350 a week. Live-in care is £1,430 a week. That is about 14% above the typical hourly rate in Ealing of £22.

On how it works, the agency says: 45 minute visits. Details like these come from the agency's own website and change, so confirm them when you call.

There are 107 registered home care agencies in Ealing. Others working the same area include Salus Care Ltd, SD Care Agency London and Moonlight Homecare Ltd, 4 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.

Care offered

  • Hourly visits
  • Live-in care
  • End of life care
  • Companionship without personal care

Experience with

  • Dementia
  • Learning disability
  • Mental health
  • Physical disability

How they work

  • 45 minute visits

Read from the agency’s own website. Details change; check when you call.

Registered with the CQC for

  • Older people
  • Dementia
  • Younger adults
  • Learning disabilities
  • Mental health
  • Physical disabilities
  • Sensory impairment

Registration

Registered with CQC
May 2021
Latest CQC rating
Good (September 2022)
Council area
Ealing
Office town
London
Read the full CQC inspection report

Rates

Rates depend on the time of day, the day of the week and what the visit involves. Always ask for the full price list.

Type of careRate
Hourly visits
£25 an hour
as of September 2026
Reported by the agency
“Our weekday and weekend rate is £25 per hour”
Bank holiday hourly rate
£30 an hour
as of September 2026
Reported by the agency
“For Bank Holidays, Christmas Eve and New Year’s Eve, our rate is £30 per hour”
Live-in care
£1,430 a week
as of September 2026
Reported by the agency
“Our rate for 7 nights of sleep-in care is £1,400 ... In addition, there is a £30 weekly allowance for the carer”

For comparison, a self-employed carer through PrimeCarers charges £18 to £25 an hour, and live-in care near Ealing is typically £1,110 a week.

Reviews

No reviews yet. If you know this agency, yours would be the first and would help other families.

Common questions about Loyalty Care Ltd

How much does Loyalty Care Ltd charge an hour?

Loyalty Care Ltd charges £25 an hour for hourly visits (as of September 2026). Rates depend on the time of day, the day of the week and what the visit involves, so confirm the current price list with the agency.

Does Loyalty Care Ltd offer live-in care?

Yes. Loyalty Care Ltd charges £1,430 a week for live-in care (as of September 2026).

What is the CQC rating for Loyalty Care Ltd?

The Care Quality Commission rated Loyalty Care Ltd Good in September 2022. The full inspection report is on the CQC website.

Which areas does Loyalty Care Ltd cover?

Loyalty Care Ltd most likely works within about 6 miles of its London office, which is our estimate rather than something the agency has told us. If your postcode is on the edge of that, ring and ask: most agencies will travel a little further for a regular package of visits.

Does Loyalty Care Ltd care for people with dementia?

Yes. Loyalty Care Ltd is registered with the CQC to care for people living with dementia.

Other agencies covering London

Salus Care Ltd, London

Salus Care Ltd

London, W3 · Covers this postcode
CQC: Good
Live-inDementiaNightsEnd of life60 min visitsSalus Care
Rates not published
Area typical £22 an hour
No reviews yet
Or your own carer through PrimeCarers: £18 to £25 an hour
PrimeCarersAnother option

Choose your own carer in Ealing

Self-employed carers with their rate, experience and reviews on their profile. You pick who to talk to, and the same carer comes every time.

100+ live-in carers on PrimeCarers within about an hour of Ealing
Hourly visits
£18 to £25an hour
Live-in typically £1,110 a week
Moonlight Homecare Ltd, London

Moonlight Homecare Ltd

London, NW10 · Covers this postcode
CQC: Good
Live-in care
£1,650 a week
Live-in £1,650 a week
No reviews yet
Or your own carer through PrimeCarers: £18 to £25 an hour