Lowlands

Lowlands is a home care agency based in Liverpool, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Liverpool office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism and people with mental health needs. It is run by Homebird Care. The agency has been registered since May 2014.

At its latest inspection, published August 2019, the CQC rated Lowlands Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Lowlands has not published its rates and we are still collecting figures for Liverpool. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 100 registered home care agencies in Liverpool. Others working the same area include Liverpool, Sterling Standard Care Group (Liverpool) and Community Care - Liverpool. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.