Lotus Community Care Service

Lotus Community Care Service is a home care agency based in Southall, in the Ealing council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Southall office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a learning disability or autism and people with mental health needs. It is run by Lotus CCS. The agency has been registered since April 2020.

At its latest inspection, published March 2025, the CQC rated Lotus Community Care Service Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Lotus Community Care Service has not published its rates and has not yet told us what they are. Home care agencies in Ealing with a rate on record typically charge about £22 an hour and £1,390 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

There are 107 registered home care agencies in Ealing. Others working the same area include Robin Home Care, Addison Care Ltd and Thames Homecare Service Ltd, 1 of which has a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.