LifeCome Care Derby

LifeCome Care Derby is a home care agency based in Derby, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Derby office, which is our estimate rather than something the agency has told us. It is registered to care for people living with dementia, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. Its website lists hourly visits, live-in care, respite care, children's care and younger adults. It is part of Lifecome Care, which has 3 branches in England. The agency has been registered since February 2013.

At its latest inspection, published July 2019, the CQC rated LifeCome Care Derby Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

LifeCome Care Derby has not published its rates and has not yet told us what they are. Home care agencies in Derby with a rate on record typically charge about £28.75 an hour and £1,675 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

On how it works, the agency says: employs its carers, 24/7 on-call, care within 24 hours, free assessment and 15 years operating. Details like these come from the agency's own website and change, so confirm them when you call.

There are 116 registered home care agencies in Derby. Others working the same area include Nationwide Care Services Limited (Derby), Profad Care Agency Limited and Radfield Home Care Derby, Ashbourne & South Derbyshire, 1 of which has a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.