Leicester

Leicester is a home care agency based in Leicester, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Leicester office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability and people with a sensory impairment. It is run by 3 Star Health Care. The agency has been registered since December 2016.

At its latest inspection, published June 2023, the CQC rated Leicester Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Leicester has not published its rates and we are still collecting figures for Leicester. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 158 registered home care agencies in Leicester. Others working the same area include New Hope Housing and Support, Dawn Healthcare Limited Office and Help at Home (Danbury Gardens). A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.