Krystal Solutions Limited

Krystal Solutions Limited is a home care agency based in Sittingbourne, in the Kent council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Sittingbourne office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults and people with a physical disability. It is run by Krystal Solutions. The agency has been registered since April 2019.

At its latest inspection, published April 2022, the CQC rated Krystal Solutions Limited Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Krystal Solutions Limited has not published its rates and we are still collecting figures for Kent. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 383 registered home care agencies in Kent. Others working the same area include River Stone (UK) Limited, Jasper Conrad Group Ltd and Simplex Healthcare Limited. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.