Key2Support

Key2Support is a home care agency based in Oswaldtwistle, in the Lancashire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Oswaldtwistle office, which is our estimate rather than something the agency has told us. It is registered to care for people with a learning disability or autism. The agency has been registered since July 2011.

At its latest inspection, published February 2019, the CQC rated Key2Support Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Key2Support has not published its rates and we are still collecting figures for Lancashire. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 262 registered home care agencies in Lancashire. Others working the same area include Big Blue Door, Willowbrook Homecare and Broadfield Care Services Limited. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.