Kent PBS Service

Kent PBS Service is a home care agency based in Maidstone, in the Kent council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Maidstone office, which is our estimate rather than something the agency has told us. It is registered to care for older people, younger adults, people with a physical disability, people with a learning disability or autism and people with mental health needs. It is part of Home Group, which has 11 branches in England. The agency has been registered since December 2019.

At its latest inspection, published August 2026, the CQC rated Kent PBS Service Inadequate, which means the CQC found the service performing badly and has taken enforcement action. Ratings can change after a new inspection, so read the CQC report before you decide.

Kent PBS Service has not published its rates and has not yet told us what they are. Home care agencies in Kent with a rate on record typically charge about £25.50 an hour and £1,375 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

There are 383 registered home care agencies in Kent. Others working the same area include Glorycrown Healthcare Ltd, The Garden of Kent Homecare LTD t/a The Garden of England Homecare and Clece Care Services Ditton, 1 of which has a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.