Kent and Medway Domiciliary Care Agency

Kent and Medway Domiciliary Care Agency is a home care agency based in Ashford, in the Kent council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Ashford office, which is our estimate rather than something the agency has told us. It is registered to care for younger adults and people with a learning disability or autism. It is part of Voyage, which has 37 branches in England. The agency has been registered since June 2014.

At its latest inspection, published September 2023, the CQC rated Kent and Medway Domiciliary Care Agency Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Kent and Medway Domiciliary Care Agency has not published its rates and we are still collecting figures for Kent. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 383 registered home care agencies in Kent. Others working the same area include Domiciliary Care Agency South East, Bedford and Northamptonshire, Caremark Ashford & Shepway and Clarity Homecare (Ashford). A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.