KE 247 Support Services

KE 247 Support Services is a home care agency based in Birmingham, in the Solihull council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Birmingham office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. It is run by KE 247 Staffing Solutions. The agency has been registered since May 2020.

At its latest inspection, published May 2022, the CQC rated KE 247 Support Services Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

KE 247 Support Services has not published its rates and we are still collecting figures for Solihull. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 56 registered home care agencies in Solihull. Others working the same area include Angels Healthcare Ltd, Auxilio Care Limited and Advance Healthcare (Saxon Court). A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.