ISSAC

ISSAC is a home care agency based in Ashington, in the Northumberland council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Ashington office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. The agency has been registered since February 2019.

At its latest inspection, published August 2026, the CQC rated ISSAC Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

ISSAC has not published its rates and we are still collecting figures for Northumberland. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 43 registered home care agencies in Northumberland. Others working the same area include Forget me not homecare services ltd, Mrs O's Caring Hands Homecare Limited and Home Instead South East Northumberland. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.