Individual Homecare Services

Individual Homecare Services is a home care agency based in Chesterfield, in the Derbyshire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Chesterfield office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. It is run by Mrs Helen Wheeler. The agency has been registered since July 2017.

At its latest inspection, published July 2026, the CQC rated Individual Homecare Services Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Individual Homecare Services has not published its rates and has not yet told us what they are. Home care agencies in Derbyshire with a rate on record typically charge about £31.25 an hour and £1,675 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

There are 145 registered home care agencies in Derbyshire. Others working the same area include Unit 8 The Bridge Business Centre, Serendipity Healthcare Ltd and Just a Little Company, 2 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.