Independent Support

Independent Support is a home care agency based in Stoke-on-Trent, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Stoke-on-Trent office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism and people with mental health needs. The agency has been registered since January 2014.

At its latest inspection, published June 2019, the CQC rated Independent Support Outstanding, which means the CQC found the service performing exceptionally well. Ratings can change after a new inspection, so read the CQC report before you decide.

Independent Support has not published its rates and we are still collecting figures for Stoke-on-Trent. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 74 registered home care agencies in Stoke-on-Trent. Others working the same area include The Care Company - Stoke Branch, Maple West and Stoke on Trent. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.