IMG-Surrey

IMG-Surrey is a home care agency based in Surbiton, in the Kingston upon Thames council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Surbiton office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. It is run by Inspire Management Group. The agency has been registered since March 2024.

At its latest inspection, published February 2023, the CQC rated IMG-Surrey Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

IMG-Surrey has not published its rates and we are still collecting figures for Kingston upon Thames. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 42 registered home care agencies in Kingston upon Thames. Others working the same area include Diversity4Care Limited, Community Care Experts Home Care Service and Trustful Hands. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.