City and County Healthcare Group Portland House

City and County Healthcare Group Portland House is a home care agency based in Newton-le-Willows, in the St. Helens council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 16 miles of its Newton-le-Willows office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment. It is part of City and County Healthcare Group, which has 158 branches in England. The agency has been registered since January 2024.

City and County Healthcare Group Portland House has not yet received a CQC rating. This is normal for a newly registered agency; the CQC usually inspects within its first year or so.

City and County Healthcare Group Portland House has not published its rates and we are still collecting figures for St. Helens. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 39 registered home care agencies in St. Helens. Others working the same area include Santa Monica Healthcare Group, New Day Care LTD and Candour Care Group. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.