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CQC: Requires improvement

City and County Healthcare Group The Windings

Office: The Windings, Cable Drive, Helsby, Frodsham, WA6 0FP

Most likely works within about 9 miles of its Frodsham office, which is our estimate rather than something the agency has told us.

Home care agency · City and County Healthcare Group

Hourly rate
Not published
Live-in care
CQC rating
Requires improvement
October 2021
Family reviews
None yet
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About City and County Healthcare Group The Windings

City and County Healthcare Group The Windings is a home care agency based in Frodsham, in the Cheshire West and Chester council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Frodsham office, which is our estimate rather than something the agency has told us. It is registered to care for people living with dementia, people with a physical disability, people with mental health needs and people with a sensory impairment. It is part of City and County Healthcare Group, which has 158 branches in England. The agency has been registered since June 2019.

At its latest inspection, published October 2021, the CQC rated City and County Healthcare Group The Windings Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

City and County Healthcare Group The Windings has not published its rates and we are still collecting figures for Cheshire West and Chester. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 74 registered home care agencies in Cheshire West and Chester. Others working the same area include Home Instead Frodsham, Runcorn, Widnes, Total Case Management and Amore Complex Care North West. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.

Registered with the CQC for

  • Dementia
  • Mental health
  • Physical disabilities
  • Sensory impairment
  • Extra care housing

Registration

Brand
City and County Healthcare Group
Registered name
Human Support Group Limited - The Windings
Registered with CQC
June 2019
Latest CQC rating
Requires improvement (October 2021)
Office town
Frodsham
Read the full CQC inspection report

Rates

City and County Healthcare Group The Windings has not published its rates and has not yet told us what they are.

Reviews

No reviews yet. If you know this agency, yours would be the first and would help other families.

Common questions about City and County Healthcare Group The Windings

How much does City and County Healthcare Group The Windings charge an hour?

City and County Healthcare Group The Windings has not published its rates. Across England home care agencies usually charge £26 to £36 an hour. Ask the agency for a written price list.

Does City and County Healthcare Group The Windings offer live-in care?

City and County Healthcare Group The Windings does not list live-in care on its website as far as we can see. If you need live-in care, filter the Cheshire West and Chester listing for agencies that offer it.

What is the CQC rating for City and County Healthcare Group The Windings?

The Care Quality Commission rated City and County Healthcare Group The Windings Requires improvement in October 2021. The full inspection report is on the CQC website.

Which areas does City and County Healthcare Group The Windings cover?

City and County Healthcare Group The Windings most likely works within about 9 miles of its Frodsham office, which is our estimate rather than something the agency has told us. If your postcode is on the edge of that, ring and ask: most agencies will travel a little further for a regular package of visits.

Does City and County Healthcare Group The Windings care for people with dementia?

Yes. City and County Healthcare Group The Windings is registered with the CQC to care for people living with dementia.

See all 158 City and County Healthcare Group branches