City and County Healthcare Group Pennyman House

City and County Healthcare Group Pennyman House is a home care agency based in Middlesbrough, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 16 miles of its Middlesbrough office, which is our estimate rather than something the agency has told us. It is registered to care for people living with dementia, people with a physical disability, people with mental health needs and people with a sensory impairment. It is part of City and County Healthcare Group, which has 158 branches in England. The agency has been registered since January 2019.

At its latest inspection, published February 2020, the CQC rated City and County Healthcare Group Pennyman House Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

City and County Healthcare Group Pennyman House has not published its rates and we are still collecting figures for Middlesbrough. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 23 registered home care agencies in Middlesbrough. Others working the same area include The Personal Support Network (Teesside) Limited, Florebright Care Ltd and ESPA Domiciliary Agency. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.