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CQC: Inadequate

Home Office

Office: East View Cottage, Dishforth, Thirsk, YO7 3JU

Covering Harrogate, Knaresborough and surrounding villages.

Home care agency · Julie's Home Help

Hourly rate
£35
an hour, published by the agency, September 2026
Live-in care
–
CQC rating
Inadequate
March 2026
Family reviews
None yet
be the first

Compare with a carer you choose through PrimeCarers

Home Office's stated rate
£35an hour

About £490 a week for two one-hour visits a day

Live-in care £1,504 a week

PrimeCarersA self-employed carer you choose
£18 to £25an hour

Typically £20, about £280 a week for the same visits

Your own carer could cost about £210 a week less, £10,920 over a year

Live-in care near North Yorkshire typically £1,110 a week.

See carers near Thirsk
28 live-in carers on PrimeCarers within about an hour of North Yorkshire

PrimeCarers runs this site. Carers on it are self-employed and set their own rates. Every carer has had an enhanced DBS check within the last 2 years, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them.

About Home Office

Home Office is a home care agency based in Thirsk, in the North Yorkshire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It Covering Harrogate, Knaresborough and surrounding villages. It is registered to care for older people, people living with dementia and people with a physical disability. Its website lists hourly visits and companionship without personal care. It is run by Julie's Home Help. The agency has been registered since April 2024.

At its latest inspection, published March 2026, the CQC rated Home Office Inadequate, which means the CQC found the service performing badly and has taken enforcement action. Ratings can change after a new inspection, so read the CQC report before you decide.

Home Office charges £35 an hour for hourly visits, a figure published on the agency's own website in September 2026. Two visits a day of an hour each comes to about £490 a week. That is about 11% above the typical hourly rate in North Yorkshire of £31.44.

On how it works, the agency says: 60 minute visits, 20 years operating and charges for travel. Details like these come from the agency's own website and change, so confirm them when you call.

There are 154 registered home care agencies in North Yorkshire. Others working the same area include Guardian Angel Carers York, JC Homecare and HARA Intermediate Care service, 3 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.

Care offered

  • Hourly visits
  • Companionship without personal care

Experience with

  • Dementia
  • Mental health
  • Physical disability

How they work

  • 60 minute visits
  • 20 years operating

Money

  • Charges for travel

Read from the agency’s own website. Details change; check when you call.

Registered with the CQC for

  • Older people
  • Dementia
  • Physical disabilities

Postcode districts covered

HG1, HG2, HG3, HG5

Read from the agency's website; ring to check yours.

Registration

Registered with CQC
April 2024
Latest CQC rating
Inadequate (March 2026)
Council area
North Yorkshire
Office town
Thirsk
Read the full CQC inspection report

Rates

Rates depend on the time of day, the day of the week and what the visit involves. Always ask for the full price list.

Type of careRate
Hourly visits
£35 an hour
as of September 2026
From the agency's website
“1hr face to face support from £35ph”
View on Home Office’s website
Sleeping night
£275 a night
as of September 2026
From the agency's website
“Overnight stays from £275 (10pm -7am)”
View on Home Office’s website

For comparison, a self-employed carer through PrimeCarers charges £18 to £25 an hour, and live-in care near North Yorkshire is typically £1,110 a week.

Reviews

No reviews yet. If you know this agency, yours would be the first and would help other families.

Common questions about Home Office

How much does Home Office charge an hour?

Home Office charges £35 an hour for hourly visits (as of September 2026). Rates depend on the time of day, the day of the week and what the visit involves, so confirm the current price list with the agency.

Does Home Office offer live-in care?

Home Office does not list live-in care on its website as far as we can see. If you need live-in care, filter the North Yorkshire listing for agencies that offer it.

What is the CQC rating for Home Office?

The Care Quality Commission rated Home Office Inadequate in March 2026. The full inspection report is on the CQC website.

Which areas does Home Office cover?

Home Office Covering Harrogate, Knaresborough and surrounding villages. If your postcode is on the edge of that, ring and ask: most agencies will travel a little further for a regular package of visits.

Does Home Office care for people with dementia?

Yes. Home Office is registered with the CQC to care for people living with dementia.

Guardian Angel Carers York, York

Guardian Angel Carers York

York, YO61 · Covers this postcode
CQC: Good
Live-inDementiaEnd of lifeEmploys carersBarnabas Care
Rates not published
Area typical £31.44 an hour
No reviews yet
Or your own carer through PrimeCarers: £18 to £25 an hour
PrimeCarersAnother option

Choose your own carer in Thirsk

Self-employed carers with their rate, experience and reviews on their profile. You pick who to talk to, and the same carer comes every time.

28 live-in carers on PrimeCarers within about an hour of North Yorkshire
Hourly visits
£18 to £25an hour
Live-in typically £1,110 a week
JC Homecare, Ripon

JC Homecare

Ripon, HG4 · Covers this postcode
CQC: Good
Live-inDementiaNightsJane Caress
Rates not published
Area typical £31.44 an hour
No reviews yet
Or your own carer through PrimeCarers: £18 to £25 an hour