Home Instead Senior Care

Home Instead Senior Care is a home care agency based in Woking, in the Surrey council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Woking office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment. It is part of Home Instead, which has 145 branches in England. The agency has been registered since August 2016.

At its latest inspection, published December 2017, the CQC rated Home Instead Senior Care Outstanding, which means the CQC found the service performing exceptionally well. Ratings can change after a new inspection, so read the CQC report before you decide.

Home Instead Senior Care has not published its rates and we are still collecting figures for Surrey. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 285 registered home care agencies in Surrey. Others working the same area include Astor Care and Nursing Agency, County Care Independent Living Ltd and Home Instead Elmbridge and East Spelthorne. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.