Home Instead Senior Care

Home Instead Senior Care is a home care agency based in Chertsey, in the Surrey council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Chertsey office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. Its website lists live-in care, 24-hour care, respite care, same-day start and end of life care. It is part of Home Instead, which has 145 branches in England. The agency has been registered since October 2011.

At its latest inspection, published January 2020, the CQC rated Home Instead Senior Care Outstanding, which means the CQC found the service performing exceptionally well. Ratings can change after a new inspection, so read the CQC report before you decide.

Home Instead Senior Care charges £1,350 to £2,000 a week for live-in care, a figure published on the agency's own website in September 2026. Live-in care is £1,350 to £2,000 a week.

On how it works, the agency says: private clients only. Details like these come from the agency's own website and change, so confirm them when you call.

There are 285 registered home care agencies in Surrey. Others working the same area include McNaha Care, Rock of Ages Care and Faith's Walk Healthcare Services Ltd, 1 of which has a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.