Home Instead

Home Instead is a home care agency based in Ormskirk, in the Lancashire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Ormskirk office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. The agency has been registered since May 2012.

At its latest inspection, published November 2018, the CQC rated Home Instead Outstanding, which means the CQC found the service performing exceptionally well. Ratings can change after a new inspection, so read the CQC report before you decide.

Home Instead has not published its rates and we are still collecting figures for Lancashire. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 262 registered home care agencies in Lancashire. Others working the same area include Link-Ability (West Lancs), Guardian Homecare (Ormskirk) and Northwest Domiciliary Agency. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.