Home Instead

Home Instead is a home care agency based in Harrogate, in the North Yorkshire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Harrogate office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults and people with mental health needs. The agency has been registered since November 2011.

At its latest inspection, published December 2023, the CQC rated Home Instead Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Home Instead has not published its rates and we are still collecting figures for North Yorkshire. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 154 registered home care agencies in North Yorkshire. Others working the same area include Pathways Supported Living (IntegraCare), Sova Healthcare Harrogate and St Margarets Homecare Limited Harrogate. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.