Home Instead

Home Instead is a home care agency based in Erith, in the Bexley council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Erith office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults and people with a physical disability. It is run by Dartford Home Care. The agency has been registered since October 2019.

At its latest inspection, published February 2022, the CQC rated Home Instead Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Home Instead has not published its rates and has not yet told us what they are. Home care agencies in Bexley with a rate on record typically charge about £23.75 an hour, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

There are 61 registered home care agencies in Bexley. Others working the same area include Crossroads Care South East London, Solutions Embassy Limited and Dvanguard Ltd, 4 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.