Home Instead Eastbourne and Hailsham

Home Instead Eastbourne and Hailsham is a home care agency based in Polegate, in the East Sussex council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Polegate office, which is our estimate rather than something the agency has told us. It is registered to care for people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. It is part of Home Instead, which has 145 branches in England. The agency has been registered since May 2016.

At its latest inspection, published February 2026, the CQC rated Home Instead Eastbourne and Hailsham Outstanding, which means the CQC found the service performing exceptionally well. Ratings can change after a new inspection, so read the CQC report before you decide.

Home Instead Eastbourne and Hailsham has not published its rates and has not yet told us what they are. Home care agencies in East Sussex with a rate on record typically charge about £27.50 an hour and £1,480 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

There are 104 registered home care agencies in East Sussex. Others working the same area include Curant Care, Bexhill, Hastings and Rother and Coast Community Care, 4 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.