Home Instead

Home Instead is a home care agency based in Bourne End, in the Buckinghamshire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Bourne End office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. Its website lists live-in care, respite care, end of life care and companionship without personal care. The agency has been registered since March 2014.

At its latest inspection, published January 2019, the CQC rated Home Instead Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Home Instead has not published its rates and has not yet told us what they are. Home care agencies in Buckinghamshire with a rate on record typically charge about £29.50 an hour and £1,650 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

There are 127 registered home care agencies in Buckinghamshire. Others working the same area include Bluebird Care Burnham, Gerrards Cross & High Wycombe, Oxford House Community Care and Gold Hill Care, 3 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.