Home & Community Services

Home & Community Services is a home care agency based in London, in the Tower Hamlets council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its London office, which is our estimate rather than something the agency has told us. It is part of Apasen, which has 2 branches in England. The agency has been registered since December 2011.

At its latest inspection, published January 2019, the CQC rated Home & Community Services Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Home & Community Services has not published its rates and we are still collecting figures for Tower Hamlets. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 69 registered home care agencies in Tower Hamlets. Others working the same area include Chinese HomeCare Specialists, DCAS Direct Personnel Ltd and Partnership Care London. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.