HF Trust North East

HF Trust North East is a home care agency based in North Shields, in the North Tyneside council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 16 miles of its North Shields office, which is our estimate rather than something the agency has told us. It is registered to care for older people, younger adults and people with a learning disability or autism. It is part of HF Trust, which has 18 branches in England. The agency has been registered since April 2017.

At its latest inspection, published February 2024, the CQC rated HF Trust North East Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

HF Trust North East has not published its rates and we are still collecting figures for North Tyneside. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 39 registered home care agencies in North Tyneside. Others working the same area include Pinnacle Cares For You Limited, JohnJasper Care and Be Caring Newcastle. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.