HF Trust Herts and Essex

HF Trust Herts and Essex is a home care agency based in Bishops Stortford, in the Hertfordshire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Bishops Stortford office, which is our estimate rather than something the agency has told us. It is registered to care for older people, younger adults and people with a learning disability or autism. It is part of HF Trust, which has 18 branches in England. The agency has been registered since September 2017.

At its latest inspection, published November 2018, the CQC rated HF Trust Herts and Essex Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

HF Trust Herts and Essex has not published its rates and we are still collecting figures for Hertfordshire. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 318 registered home care agencies in Hertfordshire. Others working the same area include 25A White Horse Court, Care By Us Limited and Sagecare (Biggleswade). A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.