Heston Care Services Ltd

Heston Care Services Ltd is a home care agency based in Hounslow, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Hounslow office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a learning disability or autism and people with a sensory impairment. It is run by Mr Ishtiaq Fazal. The agency has been registered since September 2016.

At its latest inspection, published February 2024, the CQC rated Heston Care Services Ltd Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Heston Care Services Ltd has not published its rates and we are still collecting figures for Hounslow. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 65 registered home care agencies in Hounslow. Others working the same area include Right at Home (Ealing, Hounslow, Hammersmith and Fulham), The Peaches Healthcare Limited and SureCare Hounslow & Ealing. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.