Herts Homecare

Herts Homecare is a home care agency based in Hemel Hempstead, in the Hertfordshire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Hemel Hempstead office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. Its website lists hourly visits, live-in care, respite care and companionship without personal care. It is run by ZTW Healthcare. The agency has been registered since December 2010.

At its latest inspection, published June 2019, the CQC rated Herts Homecare Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Herts Homecare has told us it charges £28 to £32 an hour for hourly visits, a figure reported to us by the agency, so treat it as a guide rather than a quote, in September 2026. Two visits a day of an hour each comes to about £392 a week. Live-in care is from £1,400 a week. That is close to the typical hourly rate in Hertfordshire.

On how it works, the agency says: employs its carers, free assessment, carers drive, takes direct payments and private clients only. Details like these come from the agency's own website and change, so confirm them when you call.

There are 318 registered home care agencies in Hertfordshire. Others working the same area include Hertfordshire Supported Living, Zinnia Care Limited and Care4u2day Limited, 2 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.