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CQC: Good

Heritage Healthcare North East

Office: Heritage House, 10 Houndgate, Darlington, DL1 5RF

Heritage Healthcare currently serves the following areas: Barnsley , Basildon , Birmingham South , Bristol , Cardiff , Cheadle & Wilmslow , Coventry , Hounslow & Richmond , Kirklees , Leicester , Milton Keynes , North East , North Tyneside & South Northumberland , Northallerton & Richmond (North Yorkshire) , Northampton , Rochdale , St Albans & Watford , Swansea , Trafford & Cheshire , Wakefield , Wandsworth , Windsor , York.

Home care agency · Heritage Healthcare

Photo from Heritage Healthcare North East
From the agency's website
Hourly rate
Not published
Live-in care
£1,550
a week, September 2026
CQC rating
Good
October 2019
Family reviews
None yet
be the first

Compare with a carer you choose through PrimeCarers

Heritage Healthcare North East's rate

Not published. Ask the agency for a written price list.

Live-in care £1,550 a week

PrimeCarersA self-employed carer you choose
£18 to £25an hour

Typically £20, about £280 a week for the same visits

Live-in care near Darlington typically £1,100 a week.

See carers near Darlington
36 live-in carers on PrimeCarers within about an hour of Darlington

PrimeCarers runs this site. Carers on it are self-employed and set their own rates. Every carer has had an enhanced DBS check within the last 2 years, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them.

About Heritage Healthcare North East

Heritage Healthcare North East is a home care agency based in Darlington, registered with the Care Quality Commission to provide personal care to people in their own homes. It Heritage Healthcare currently serves the following areas: Barnsley , Basildon , Birmingham South , Bristol , Cardiff , Cheadle & Wilmslow , Coventry , Hounslow & Richmond , Kirklees , Leicester , Milton Keynes , North East , North Tyneside & South Northumberland , Northallerton & Richmond (North Yorkshire) , Northampton , Rochdale , St Albans & Watford , Swansea , Trafford & Cheshire , Wakefield , Wandsworth , Windsor , York. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. Its website lists live-in care, 24-hour care, respite care, end of life care and companionship without personal care. It is part of Heritage Healthcare, which has 9 branches in England. The agency has been registered since June 2017.

At its latest inspection, published October 2019, the CQC rated Heritage Healthcare North East Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Heritage Healthcare North East charges £1,550 a week for live-in care, a figure published on the agency's own website in September 2026. Live-in care is £1,550 a week.

On how it works, the agency says: 120 minute visits, carers drive and 40 years operating. Details like these come from the agency's own website and change, so confirm them when you call.

There are 17 registered home care agencies in Darlington. Others working the same area include Home Instead, Care Matters (Homecare) Limited Darlington and Yarm Office, 3 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.

Care offered

  • Live-in care
  • 24-hour care
  • Respite care
  • End of life care
  • Companionship without personal care

Experience with

  • Dementia
  • Learning disability
  • Mental health
  • Physical disability
  • Sensory impairment

How they work

  • 120 minute visits
  • Carers drive
  • 40 years operating

Read from the agency’s own website. Details change; check when you call.

Registered with the CQC for

  • Older people
  • Dementia
  • Younger adults
  • Learning disabilities
  • Mental health
  • Physical disabilities
  • Sensory impairment

Postcode districts covered

BD11, BD19, BS10, BS11, BS13, BS14, BS15, BS16, BS3, BS30, BS31, BS32, BS34, BS35, BS36, BS37, BS39, BS4, BS48, BS49, BS5, BS6, BS7, BS8, BS9, CV1, CV2, CV3, CV4, CV5, CV6, CV7, HD1, HD2, HD3, HD4, HD5, HD7, HD8, HD9, LE18, LE2, LE3, LE4, LE5, LE7, LE8, LE9, M24, MK14, MK16, MK17, MK3, MK4, MK46, MK5, MK6, MK7, MK8, NN1, NN2, NN3, NN4, NN5, NN6, NN7, OL10, OL11, OL12, OL15, OL16, S63, S70, S71, S72, S73, S74, S75, SL4, SS13, SS14, SS15, SS16, SW11, SW12, SW15, SW16, SW17, SW18, SW19, WF1, WF10, WF11, WF12, WF13, WF14, WF15, WF16, WF17, WF2, WF3, WF4, WF5, WF6, WF7, WF8, WF9, YO10, YO19, YO23, YO24, YO26, YO30, YO31, YO32, YO41, YO42, YO43, YO51, YO61

Read from the agency's website; ring to check yours.

Registration

Brand
Heritage Healthcare
Registered with CQC
June 2017
Latest CQC rating
Good (October 2019)
Council area
Darlington
Office town
Darlington
Read the full CQC inspection report

Rates

Rates depend on the time of day, the day of the week and what the visit involves. Always ask for the full price list.

Type of careRate
Live-in care
£1,550 a week
as of September 2026
From the agency's website
“On average, for ONLY £1,550 per week , per household, you can be enjoying expert, award-winning live-in care in your home.”
View on Heritage Healthcare North East’s website

For comparison, a self-employed carer through PrimeCarers charges £18 to £25 an hour, and live-in care near Darlington is typically £1,100 a week.

Reviews

No reviews yet. If you know this agency, yours would be the first and would help other families.

Common questions about Heritage Healthcare North East

How much does Heritage Healthcare North East charge an hour?

Heritage Healthcare North East charges £1,550 a week for live-in care (as of September 2026). Rates depend on the time of day, the day of the week and what the visit involves, so confirm the current price list with the agency.

Does Heritage Healthcare North East offer live-in care?

Yes. Heritage Healthcare North East charges £1,550 a week for live-in care (as of September 2026).

What is the CQC rating for Heritage Healthcare North East?

The Care Quality Commission rated Heritage Healthcare North East Good in October 2019. The full inspection report is on the CQC website.

Which areas does Heritage Healthcare North East cover?

Heritage Healthcare North East Heritage Healthcare currently serves the following areas: Barnsley , Basildon , Birmingham South , Bristol , Cardiff , Cheadle & Wilmslow , Coventry , Hounslow & Richmond , Kirklees , Leicester , Milton Keynes , North East , North Tyneside & South Northumberland , Northallerton & Richmond (North Yorkshire) , Northampton , Rochdale , St Albans & Watford , Swansea , Trafford & Cheshire , Wakefield , Wandsworth , Windsor , York. If your postcode is on the edge of that, ring and ask: most agencies will travel a little further for a regular package of visits.

Does Heritage Healthcare North East care for people with dementia?

Yes. Heritage Healthcare North East is registered with the CQC to care for people living with dementia.

Other agencies covering Darlington

Home Instead

Darlington, DL1 · Covers this postcode
CQC: Good
Live-inDementiaEnd of life60 min visitsEmploys carersHome Instead
Live-in care
£1,350 to £2,000 a week
Live-in £1,350 to £2,000 a week
No reviews yet
Or your own carer through PrimeCarers: £18 to £25 an hour
PrimeCarersAnother option

Choose your own carer in Darlington

Self-employed carers with their rate, experience and reviews on their profile. You pick who to talk to, and the same carer comes every time.

36 live-in carers on PrimeCarers within about an hour of Darlington
Hourly visits
£18 to £25an hour
Live-in typically £1,100 a week
Yarm Office, Yarm

Yarm Office

Yarm, TS15 · Covers this postcode
CQC: Good
Live-inDementiaEnd of life30 min visitsEmploys carersLago Homecare
Hourly visits
£34 to £45 an hour
Live-in £1,600 a week
No reviews yet
Or your own carer through PrimeCarers: £18 to £25 an hour

See all 9 Heritage Healthcare branches