Helping Hands Richmond

Helping Hands Richmond is a home care agency based in Richmond, in the Richmond upon Thames council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Richmond office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability and people with a sensory impairment. It is part of Midshires Care, which has 150 branches in England. The agency has been registered since October 2017.

At its latest inspection, published July 2022, the CQC rated Helping Hands Richmond Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Helping Hands Richmond has not published its rates and we are still collecting figures for Richmond upon Thames. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 26 registered home care agencies in Richmond upon Thames. Others working the same area include Paragon Home Healthcare Ltd, Mosa Care Ltd and Vigilance Care Services. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.