Helping Hands Portishead

Helping Hands Portishead is a home care agency based in Clevedon, in the North Somerset council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Clevedon office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism and people with a sensory impairment. It is part of Midshires Care, which has 150 branches in England. The agency has been registered since June 2021.

At its latest inspection, published August 2022, the CQC rated Helping Hands Portishead Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Helping Hands Portishead has not published its rates and we are still collecting figures for North Somerset. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 38 registered home care agencies in North Somerset. Others working the same area include Channel Court, Sugar Lookout, Yourlife (Clevedon) and Care Quality Services North Somerset. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.