Helping Hands Newcastle

Helping Hands Newcastle is a home care agency based in Newcastle upon Tyne, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Newcastle upon Tyne office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. Its website lists hourly visits, live-in care, respite care and same-day start. It is part of Midshires Care, which has 150 branches in England. The agency has been registered since April 2017.

At its latest inspection, published July 2023, the CQC rated Helping Hands Newcastle Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Helping Hands Newcastle charges from £1,675 a week for live-in care, a figure published on the agency's own website in September 2026. Live-in care is from £1,675 a week.

On how it works, the agency says: 30 minute visits, employs its carers, 24/7 on-call, care within 24 hours, free assessment, male or female carer on request and carers drive. Details like these come from the agency's own website and change, so confirm them when you call.

There are 45 registered home care agencies in Newcastle upon Tyne. Others working the same area include Philip Parkinson Homecare Ltd, Keyspring Care Ltd and North East Supported Living Services, 1 of which has a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.