Helping Hands Newcastle

Helping Hands Newcastle is a home care agency based in Newcastle upon Tyne, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Newcastle upon Tyne office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. It is part of Midshires Care, which has 150 branches in England. The agency has been registered since April 2017.

At its latest inspection, published July 2023, the CQC rated Helping Hands Newcastle Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Helping Hands Newcastle has not published its rates and we are still collecting figures for Newcastle upon Tyne. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 45 registered home care agencies in Newcastle upon Tyne. Others working the same area include Keyspring Care Ltd, North East Supported Living Services and JohnJasper Care. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.