Helping Hands Macclesfield

Helping Hands Macclesfield is a home care agency based in Macclesfield, in the Cheshire East council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Macclesfield office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability and people with a sensory impairment. It is part of Midshires Care, which has 150 branches in England. The agency has been registered since February 2019.

At its latest inspection, published March 2020, the CQC rated Helping Hands Macclesfield Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Helping Hands Macclesfield has not published its rates and we are still collecting figures for Cheshire East. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 91 registered home care agencies in Cheshire East. Others working the same area include Cheshire East Council Domiciliary Care Service, Sylk Care Macclesfield and Jordangate House. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.