Helping Hands Homecare Services

Helping Hands Homecare Services is a home care agency based in Leicester, in the Leicestershire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Leicester office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment. It is part of HH Care, which has 3 branches in England. The agency has been registered since November 2012.

At its latest inspection, published December 2019, the CQC rated Helping Hands Homecare Services Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Helping Hands Homecare Services has not published its rates and we are still collecting figures for Leicestershire. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 159 registered home care agencies in Leicestershire. Others working the same area include East Midlands, Helpful Home Care LTD and Flawless Care PVT Limited. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.