Helping Hands

Helping Hands is a home care agency based in Eccles, in the Salford council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 16 miles of its Eccles office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability and people with a learning disability or autism. It is run by Abbotsound. The agency has been registered since January 2011.

At its latest inspection, published July 2018, the CQC rated Helping Hands Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Helping Hands has not published its rates and we are still collecting figures for Salford. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 52 registered home care agencies in Salford. Others working the same area include SureCare Salford & Manchester, ForExcel Healthcare and North West. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.