Helping Hands Cramlington

Helping Hands Cramlington is a home care agency based in Whitley Bay, in the North Tyneside council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 16 miles of its Whitley Bay office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability and people with a learning disability or autism. It is part of Midshires Care, which has 150 branches in England. The agency has been registered since September 2022.

At its latest inspection, published November 2024, the CQC rated Helping Hands Cramlington Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Helping Hands Cramlington has not published its rates and we are still collecting figures for North Tyneside. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 39 registered home care agencies in North Tyneside. Others working the same area include RICMS Ltd, Yourlife (Whitley Bay) and Quality First Care Services (Northumberland). A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.