Helping Hands Chester

Helping Hands Chester is a home care agency based in Chester, in the Cheshire West and Chester council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Chester office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism and people with a sensory impairment. It is part of Midshires Care, which has 150 branches in England. The agency has been registered since August 2015.

At its latest inspection, published January 2020, the CQC rated Helping Hands Chester Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Helping Hands Chester has not published its rates and we are still collecting figures for Cheshire West and Chester. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 74 registered home care agencies in Cheshire West and Chester. Others working the same area include Belong at Home Chester, C4 Care Limited and Bowling Green Court (Chester) Limited. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.