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CQC: Good

Helping Hands Chester

Office: 17-19 Boughton Road, Chester, CH3 5AE

Most likely works within about 9 miles of its Chester office, which is our estimate rather than something the agency has told us.

Home care agency · Midshires Care

Hourly rate
Not published
Live-in care
from £1,675
a week, September 2026
CQC rating
Good
January 2020
Family reviews
None yet
be the first

Compare with a carer you choose through PrimeCarers

Helping Hands Chester's rate

Not published. Ask the agency for a written price list.

Live-in care £1,675 a week

PrimeCarersA self-employed carer you choose
£18 to £25an hour

Typically £20, about £280 a week for the same visits

Live-in care near Cheshire West and Chester typically £1,100 a week.

See carers near Chester
85 live-in carers on PrimeCarers within about an hour of Cheshire West and Chester

PrimeCarers runs this site. Carers on it are self-employed and set their own rates. Every carer has had an enhanced DBS check within the last 2 years, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them.

About Helping Hands Chester

Helping Hands Chester is a home care agency based in Chester, in the Cheshire West and Chester council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Chester office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism and people with a sensory impairment. Its website lists hourly visits, live-in care, respite care, same-day start and hospital discharge. It is part of Midshires Care, which has 150 branches in England. The agency has been registered since August 2015.

At its latest inspection, published January 2020, the CQC rated Helping Hands Chester Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Helping Hands Chester charges from £1,675 a week for live-in care, a figure published on the agency's own website in September 2026. Live-in care is from £1,675 a week.

On how it works, the agency says: 30 minute visits, employs its carers, 24/7 on-call, care within 24 hours, free assessment, male or female carer on request and carers drive. Details like these come from the agency's own website and change, so confirm them when you call.

There are 74 registered home care agencies in Cheshire West and Chester. Others working the same area include Special Needs Care Limited, Belgrave Care and Callin Court, 2 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.

Care offered

  • Hourly visits
  • Live-in care
  • Respite care
  • Same-day start
  • Hospital discharge
  • End of life care
  • Companionship without personal care

Experience with

  • Dementia
  • Parkinson's
  • Stroke recovery
  • Multiple sclerosis
  • Learning disability
  • Mental health
  • Physical disability
  • Complex clinical care
  • Nurse-led

How they work

  • 30 minute visits
  • Employs its carers
  • 24/7 on-call
  • care within 24 hours
  • Free assessment
  • Male or female carer on request
  • Carers drive
  • Happy with pets

Money

  • Takes NHS Continuing Healthcare

Read from the agency’s own website. Details change; check when you call.

Registered with the CQC for

  • Older people
  • Dementia
  • Younger adults
  • Learning disabilities
  • Physical disabilities
  • Sensory impairment

Registration

Brand
Midshires Care Ltd
Registered with CQC
August 2015
Latest CQC rating
Good (January 2020)
Office town
Chester
Read the full CQC inspection report

Rates

Rates depend on the time of day, the day of the week and what the visit involves. Always ask for the full price list.

Type of careRate
Live-in care
from £1,675 a week
as of September 2026
From the agency's website
“Starting from £1,675 a week, our live-in care”
View on Helping Hands Chester’s website

For comparison, a self-employed carer through PrimeCarers charges £18 to £25 an hour, and live-in care near Cheshire West and Chester is typically £1,100 a week.

Reviews

No reviews yet. If you know this agency, yours would be the first and would help other families.

Common questions about Helping Hands Chester

How much does Helping Hands Chester charge an hour?

Helping Hands Chester charges from £1,675 a week for live-in care (as of September 2026). Rates depend on the time of day, the day of the week and what the visit involves, so confirm the current price list with the agency.

Does Helping Hands Chester offer live-in care?

Yes. Helping Hands Chester charges from £1,675 a week for live-in care (as of September 2026).

What is the CQC rating for Helping Hands Chester?

The Care Quality Commission rated Helping Hands Chester Good in January 2020. The full inspection report is on the CQC website.

Which areas does Helping Hands Chester cover?

Helping Hands Chester most likely works within about 9 miles of its Chester office, which is our estimate rather than something the agency has told us. If your postcode is on the edge of that, ring and ask: most agencies will travel a little further for a regular package of visits.

Does Helping Hands Chester care for people with dementia?

Yes. Helping Hands Chester is registered with the CQC to care for people living with dementia.

PrimeCarersAnother option

Choose your own carer in Chester

Self-employed carers with their rate, experience and reviews on their profile. You pick who to talk to, and the same carer comes every time.

85 live-in carers on PrimeCarers within about an hour of Cheshire West and Chester
Hourly visits
£18 to £25an hour
Live-in typically £1,100 a week

Belgrave Care

Chester, CH2 · Covers this postcode
CQC: Good
DementiaNightsEmploys carersBELGRAVE CARE
Rates not published
No reviews yet
Or your own carer through PrimeCarers: £18 to £25 an hour

Callin Court

Chester, CH1 · Covers this postcode
CQC: Good
Live-inDementiaMethodist Homes
Rates not published
No reviews yet
Or your own carer through PrimeCarers: £18 to £25 an hour

See all 150 Midshires Care branches