Helping Hands- 5 Towns

Helping Hands- 5 Towns is a home care agency based in Pontefract, in the Wakefield council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Pontefract office, which is our estimate rather than something the agency has told us. It is registered to care for people living with dementia, people with a physical disability, people with mental health needs and people with a sensory impairment. It is run by Miss Roxanne Meeson. The agency has been registered since July 2017.

At its latest inspection, published December 2022, the CQC rated Helping Hands- 5 Towns Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Helping Hands- 5 Towns has not published its rates and we are still collecting figures for Wakefield. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 71 registered home care agencies in Wakefield. Others working the same area include Croft Healthcare Ltd, Classic Health Care Solutions and Kloay's Care Ltd Head Office. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.