Helping Hand

Helping Hand is a home care agency based in Grantham, in the Lincolnshire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Grantham office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. It is run by Mrs Nicola Kay French. The agency has been registered since October 2016.

At its latest inspection, published November 2023, the CQC rated Helping Hand Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Helping Hand has not published its rates and we are still collecting figures for Lincolnshire. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 118 registered home care agencies in Lincolnshire. Others working the same area include Attention 2 Care, Caring Companions 4 U LTD and Grantham. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.