Help at Home Leicester

Help at Home Leicester is a home care agency based in Leicester, in the Leicestershire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Leicester office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. It is part of City and County Healthcare Group, which has 158 branches in England. The agency has been registered since April 2017.

At its latest inspection, published December 2020, the CQC rated Help at Home Leicester Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Help at Home Leicester has not published its rates and has not yet told us what they are. Home care agencies in Leicestershire with a rate on record typically charge about £29.03 an hour and £1,675 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

There are 159 registered home care agencies in Leicestershire. Others working the same area include Evolving Care Ltd Leicester, Rising Care Services Ltd and Mosaic 1898 LTD, 3 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.