Help at Home Care

Help at Home Care is a home care agency based in Wallsend, in the North Tyneside council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 16 miles of its Wallsend office, which is our estimate rather than something the agency has told us. It is registered to care for people living with dementia, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. It is run by Help @ Home Care. The agency has been registered since September 2018.

At its latest inspection, published June 2026, the CQC rated Help at Home Care Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Help at Home Care has not published its rates and we are still collecting figures for North Tyneside. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 39 registered home care agencies in North Tyneside. Others working the same area include Breeze Support Solutions, Equal Partnerships and Flexible Support Options Ltd, Shiremoor Farm House. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.