Help at Home Care Service

Help at Home Care Service is a home care agency based in Falmouth, in the Cornwall council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Falmouth office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment. The agency has been registered since September 2016.

At its latest inspection, published July 2026, the CQC rated Help at Home Care Service Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Help at Home Care Service has not published its rates and we are still collecting figures for Cornwall. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 111 registered home care agencies in Cornwall. Others working the same area include TrewCare Limited, MSS Care and Falcare. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.