Hearts at Home Care

Hearts at Home Care is a home care agency based in Fordingbridge, in the Hampshire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It Hearts at Home Care are a family run, business working with local families around Ringwood, Fordingbridge, Downton, Verwood, Wimborne, Bransgore, Christchurch and surrounding areas, that are always branching out further. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism and people with a sensory impairment. Its website lists hourly visits, respite care and end of life care. The agency has been registered since March 2016.

At its latest inspection, published July 2021, the CQC rated Hearts at Home Care Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Hearts at Home Care has not published its rates and has not yet told us what they are. Home care agencies in Hampshire with a rate on record typically charge about £30 an hour and £1,500 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

On how it works, the agency says: employs its carers, 24/7 on-call, carers drive and 9 years operating. Details like these come from the agency's own website and change, so confirm them when you call.

There are 331 registered home care agencies in Hampshire. Others working the same area include Burleys Home Care, Totally Living Care Ltd and Caremark Poole & East Dorset, 5 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.