Heartfelt Homecare Southport Limited

Heartfelt Homecare Southport Limited is a home care agency based in Southport, in the Sefton council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Southport office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment. It is run by Heartfelt Homecare Southport. The agency has been registered since June 2025.

At its latest inspection, published January 2024, the CQC rated Heartfelt Homecare Southport Limited Inadequate, which means the CQC found the service performing badly and has taken enforcement action. Ratings can change after a new inspection, so read the CQC report before you decide.

Heartfelt Homecare Southport Limited has not published its rates and we are still collecting figures for Sefton. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 47 registered home care agencies in Sefton. Others working the same area include Home Instead, Collinson Cares (2021) LTD and 365 support services. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.