Heartfelt Care

Heartfelt Care is a home care agency based in Yeovil, in the Somerset council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Yeovil office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism and people with a sensory impairment. It is run by Heartfelt Care Yeovil and Sherborne. The agency has been registered since December 2021.

At its latest inspection, published October 2024, the CQC rated Heartfelt Care Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Heartfelt Care has not published its rates and has not yet told us what they are. Home care agencies in Somerset with a rate on record typically charge about £19.30 an hour and £1,398 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

There are 111 registered home care agencies in Somerset. Others working the same area include FHS24 Nursing+Care Agency, Galiant Health Care Almondsbury and Amoure Care, 4 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.